Privacy Policy

At Visa Wait, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our visa appointment rescheduling services. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

When you sign up for our services, we may collect the following types of information:

  • Personal Details: Name, email address, phone number.
  • Visa Appointment Information: U.S. embassy login email and password (for rescheduling purposes).
  • Payment Information: Billing details and transaction history (processed securely via third-party payment providers).

2. How We Use Your Information

Your data is collected and used solely to provide and improve our services. Specifically, we use your information to:

  • Monitor and track visa appointment availability at U.S. embassies and consulates.
  • Notify you via email and SMS when an earlier appointment becomes available.
  • Automatically reschedule your appointment (with your consent in the Priority Plan).
  • Process payments securely for the services you choose.
  • Analyze website traffic and improve user experience through tracking and cookies.

3. Data Security & Protection

We take data security seriously and implement industry-leading security measures to protect your personal information. Our security practices include:

  • Encryption: All sensitive data, including your visa appointment credentials, is encrypted during transmission and storage.
  • Secure Servers: Your data is stored on secure servers with restricted access.
  • Strict Access Controls: Only authorized personnel can access your data when necessary.
  • Regular Security Audits: We regularly update our systems to address security vulnerabilities.

4. Data Retention & Deletion

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. If you choose to stop using our services, you may request the deletion of your data by contacting us. Some data may be retained for legal or security purposes.

5. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. Your data may only be shared in the following cases:

  • Third-Party Payment Processors: Your payment details are securely processed through Stripe.
  • Service Providers: Trusted third-party vendors may assist in delivering our services (e.g., SMS notifications, email support).

6. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to enhance your experience. Cookies help us:

  • Analyze website traffic and improve functionality.
  • Deliver personalized content and offers.

You can manage or disable cookies through your browser settings, but doing so may affect certain website functionalities.

7. Your Rights & Control Over Your Data

As a user, you have the right to:

  • Update or correct inaccurate information.
  • Request deletion of your data from our system.

8. Policy Updates & Changes

We may update this Privacy Policy periodically to reflect changes in our services, security updates, or legal requirements. Any updates will be posted on this page, and significant changes may be communicated via email.

9. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please reach out to us:
Email: support@visawait.com