What is Visa Wait's refund policy?

Visa Wait offers a 70% money-back guarantee on the Priority Plan if we are unable to secure an earlier appointment. The Basic Plan is non-refundable.

Does Visa Wait guarantee an earlier visa appointment?

Visa Wait monitors and finds earlier slots based on availability at U.S. embassies, but we cannot guarantee an opening will be available.

Is Visa Wait affiliated with the U.S. Embassy?

No, Visa Wait is an independent service and is not affiliated with any U.S. government agency or embassy.

Visa Wait Terms of Service | U.S. Visa Rescheduling Service

Terms of Service

Welcome to Visa Wait. By using our website, you agree to comply with the following Terms of service. Please read these terms carefully before accessing or using our platform. If you do not agree with any part of these terms, you should discontinue using our services immediately.

1. Overview of Our Services

Visa Wait provides a service that helps users monitor and secure earlier U.S. visa interview appointments at U.S. embassies and consulates. Our system tracks appointment availability, sends notifications, and, in certain cases, reschedules appointments on behalf of users who provide authorization.

2. Eligibility

By using Visa Wait, you confirm that you:

Are at least 18 years old or have obtained parental/guardian consent to use this service.
Have a valid visa application and an appointment scheduled at a U.S. embassy or consulate.
Provide accurate and complete information during the registration process.

3. Account Registration & Security

To use our services, you are not required to provide personal details, including your email, phone number, and visa appointment login credentials.

4. Use of the Service

You agree to use our service only for lawful purposes and in accordance with these terms. Prohibited activities include:

Providing false or misleading information when using our service.
Using automated scripts or bots to interact with our system.

5. Payments, Fees & Refunds

Visa Wait offers paid plans. Payments for paid plans are processed securely through third-party payment providers. By making a purchase, you agree to the following:

The Priority Plan includes a 70% money-back guarantee ($100 refund) if we are unable to secure an earlier appointment within your selected time frame.
The Basic Plan is non-refundable.

6. Limitation of Liability

Visa Wait provides an appointment tracking and rescheduling service but does not guarantee the availability of earlier slots. We are not responsible for:

Delays, cancellations, or policy changes made by U.S. embassies or consulates.
Loss of opportunity due to incorrect information provided by the user.

Our liability is limited to the amount paid for our service. We do not provide legal, immigration, or visa advice.

7. Privacy & Data Security

We take user privacy seriously. By using our service, you acknowledge that we collect and store certain personal information as described in our Privacy Policy. This includes:

Using your visa appointment login credentials only for rescheduling purposes.
Encrypting and protecting your personal data from unauthorized access.
Never selling your personal information with third parties.

8. Service Modifications & Termination

We reserve the right to modify, suspend, or discontinue our service at any time without prior notice. We may also terminate or restrict access to any user who violates these Terms of Use.

9. Changes to These Terms

We may update these Terms of Use periodically to reflect service changes or legal requirements. Continued use of our service after an update constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms of Use, please contact us:
Email: support@visawait.com